1. Introduction
This Payment Policy outlines the terms and conditions regarding payments, refunds, and pricing on the DigitalShiksha platform. By making a payment on DigitalShiksha, you agree to this policy.
2. Payment Methods
2.1 Accepted Payment Methods: We accept payments through various methods, including:
Credit/Debit Cards (Visa, MasterCard, etc.)
Digital Wallets (e.g., PayPal, Google Pay)
Bank Transfers (where applicable)
2.2 Secure Transactions: All payments are processed securely through our trusted payment gateways. We do not store your financial information.
3. Course Pricing
3.1 Course Fees: Each course on DigitalShiksha has a specified fee that must be paid in full to access the course content.
3.2 Currency: Prices are displayed in [your preferred currency, e.g., USD, INR]. The final amount charged may vary based on your location, currency exchange rates, or additional fees.
3.3 Pricing Adjustments: We reserve the right to change course prices at any time. Promotional discounts or price reductions do not apply retroactively to previously purchased courses.
4. Payment Process
4.1 Instant Access: Once your payment is successfully processed, you will receive instant access to the course materials, unless otherwise stated.
4.2 Failed Payments: If your payment fails due to insufficient funds, expired cards, or other reasons, your enrollment will be delayed until the payment issue is resolved.
5. Refund Policy
5.1 Eligibility for Refunds: Refunds are generally available within [specify time, e.g., 7 days] of purchase, provided you have not accessed a significant portion of the course (e.g., more than 20%).
5.2 How to Request a Refund: To request a refund, contact our support team at [your email/contact details] with your purchase details and reason for the refund. Refunds will be processed back to the original payment method.
5.3 Non-Refundable Situations:
Courses purchased during promotional offers or at discounted rates may not be eligible for refunds.
Refund requests made after the refund period has lapsed will not be entertained.
6. Subscription and Recurring Payments
6.1 Subscription Plans: If DigitalShiksha offers subscription-based access, recurring payments will be charged automatically based on your subscription plan.
6.2 Canceling Subscriptions: You can cancel your subscription at any time through your account settings. Cancellations will apply to future billing cycles, and no refunds will be issued for the current cycle.
7. Taxes and Additional Charges
7.1 Sales Tax/VAT: Depending on your location, sales tax, VAT, or other applicable taxes may be added to your purchase.
7.2 Transaction Fees: Some payment methods may include additional transaction fees, which are the responsibility of the buyer.
8. Payment Disputes
If you encounter any issues with a payment, please contact us at [your email/contact details] for resolution. We will work to address payment disputes promptly and fairly.
9. Changes to the Payment Policy
We reserve the right to update or modify this Payment Policy at any time. Any significant changes will be communicated through updates on our platform. Continued use of our platform after such updates signifies your acceptance of the revised policy.
10. Contact Us:
For any questions or concerns regarding these terms, please contact our customer support team at contact information
Phone: 8085122017
Email: hq@defenzelite.com